Growing up in an Italian American family, one of the things that I learned from my forbears was how to prepare a pasta sauce. To cook a good sauce, there are some fundamental ingredients that one must incorporate in order to make it appetizing: olive oil, garlic, tomatoes, basil, oregano, salt, and pepper. There is,… Read More
purpose
How do we gauge where we are if we don’t know where we are going?
Often the hardest part of implementing any change program (e.g. an IT implementation, a business unit restructuring, a training and development program) is determining whether the change had the positive impact that its sponsors intended. The difficulty of assessing success comes from three sources: 1) Lack of clarity around purpose for the program, project, change,… Read More
The Importance of Framing
If you’ve ever been in charge of leading a group or facilitating a workshop, you probably know that framing is one of the most important skills of the convener. Framing is what we do when we set up an activity, give instructions, or lead participants through a series of questions to arrive at a conclusion…. Read More