A couple of years ago I had the pleasure of being a part of a high school football coaching staff. The players which I coached were committed, hard-working, and competitive and possessed a similar talent and ability level relative to that of their competitors. Our coaches were experienced, knowledgeable, and dedicated and knew how to… Read More
change
When they aren’t ready to eat the elephant…
Sometimes our clients aren’t ready to embrace the full-scale magnitude of the challenges before them. This means that they are also unlikely to develop or support comprehensive solutions to solve those challenges. So what should change leaders do in these situations? Feed the client the elephant, one bite at a time. I was working on… Read More
Strengthening Communication Campaigns with Engagement
Effective Change Tactics = Communication + Training + Engagement For me, effective change management tactics usually fall into one of these three categories: communication, training, or engagement. While each is important, the overall change can not be accomplished or sustained without some combination of all three. Communication goes hand in hand with training (imparting new… Read More
How do we gauge where we are if we don’t know where we are going?
Often the hardest part of implementing any change program (e.g. an IT implementation, a business unit restructuring, a training and development program) is determining whether the change had the positive impact that its sponsors intended. The difficulty of assessing success comes from three sources: 1) Lack of clarity around purpose for the program, project, change,… Read More