Do you describe your work as helping to improve workplace performance? If so, Thomas Gilbert is someone who has influenced what you do and believe, yet he may be a name with which you are not familiar. Gilbert wrote the book Human Competence: Engineering Worthy Performance. Although it is out of print, the International Society of Performance Improvement (ISPI)… Read More
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What makes organizations work?
Have you ever wondered… what makes organizations work? I think about this question all the time. Sometimes I think about it after I have talked to someone who I believe to be a lot smarter than me on this subject, or while I am reading a good book, chapter, or blog. Sometimes I think about this question after getting frustrated… Read More