In 2004, as a graduate-level intern pursuing a master’s degree in organization development, I had the opportunity to work in the Change Management Office of Sky Financial Group, the parent company of Sky Bank. 16 years ago, change management was not a well-known term and certainly Change Management Offices were not common organizational capabilities. This… Read More
About Deb Peluso
4 Lies and a Truth about Workday (HCM) Implementations
Workday is a best-in-class solution. You can kick off the project and go live in less than 12 months. The product is so great, you won’t need to invest in change management. Off the shelf, generic training will suffice for your users. Maintaining your investment in Workday is simple and easy. Can you spot the… Read More
Stop, Collaborate and Listen
John Kotter writes about the critical stage early in the change process of building a sense of urgency. Organizational consultants advise that drivers for change (or dissatisfaction with the current state) needs to be high enough to overcome inertia and to move forward productively. Others talk about there needing to be a burning platform, an… Read More
Workplace Loyalties: Who’s Your First Team?
If you are a people leader, do you know who comprises your first team? In other words, who is the team that you need to look out for, defend, protect, align, and work together with, above all others? It is your team of direct reports, right? Wrong. The team you manage, the team that calls… Read More
Do you want to get better at leading change?
We are excited to announce that, in partnership with Tiffany Wulf of Parker Wulf Consulting, we are offering our first Kinetics of Change workshop! The one day workshop is called “The Non-Negotiables: Laying the Foundation for Change Success” and is targeted towards people who want to learn how to implement a successful and sustainable change…. Read More
Change Everything by Replacing “But” with “And”
Years ago, I worked with a consumer products company that was trying to change the culture of their sales organization. They were trying to get their sales force to become more “consultative” and less “transactional” in interacting with customers. Account managers were retrained in listening, identifying opportunities, engaging in mutual problem solving and ideation, and devising potential… Read More
The Integration of Project Management and Change Enablement
Change Enablement should be treated as an integral part of the overall project approach. The most successful projects are ones where change resources are engaged from the beginning of the project and change plans are tracked within the overall project work plan. This helps the project manager and executive sponsors understand the entire scope of effort, coordinate key… Read More
What Works for Pens and Toilet Paper doesn’t work for Consulting
I’ve been there, on the client side. Facing a large project, or other seemingly Herculean effort, I was consistently advised to use the company’s procurement department to help me find the right consulting partner. Inevitably, the request for proposal (RFP) process thrust upon me failed to yield any worthwhile potential partners. Now that I am on the… Read More
When leaders lead effectively, amazing things happen…
Leaders can’t drive change alone. They must use their influence as a lever to incite action among followers. They have to direct where it matters most, and then relinquish control elsewhere so that others are empowered to make things happen. It is a delicate balance, but when leaders lead effectively, those around them… Sit up and… Read More
When they aren’t ready to eat the elephant…
Sometimes our clients aren’t ready to embrace the full-scale magnitude of the challenges before them. This means that they are also unlikely to develop or support comprehensive solutions to solve those challenges. So what should change leaders do in these situations? Feed the client the elephant, one bite at a time. I was working on… Read More